Terms & Conditions

NestGo Terms and Conditions

Welcome to NestGo. By registering an account, accessing, browsing, or using the NestGo website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must not use our platform.

1. About NestGo

NestGo is an online platform that connects accommodation seekers with landlords, property owners, agents, property managers, and accommodation providers throughout Australia.

NestGo acts solely as an intermediary platform and does not own, manage, inspect, verify, lease, rent, or guarantee any property listed on the website unless expressly stated.

2. Eligibility

By using NestGo, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.
• The information you provide is accurate and complete.
• You have the legal capacity to enter into binding agreements.
• You will comply with all applicable Australian laws and regulations.

3. User Accounts

Users are responsible for:

• Maintaining the confidentiality of their login credentials.
• All activities conducted through their account.
• Providing accurate and current information.
• Updating account information when necessary.

NestGo reserves the right to suspend or terminate accounts that contain false information or violate these Terms.

4. Property Listings

Property owners, landlords, agents, and accommodation providers agree that:

• All listings must be truthful and accurate.
• Listings must not contain misleading information.
• Users must have the authority to advertise the property.
• Photos and descriptions must accurately represent the accommodation.

NestGo may remove listings that are misleading, fraudulent, inappropriate, or violate these Terms without notice.

4A. Properties for Sale

Sale listings may only be submitted by NestGo-verified real estate agent accounts and are subject to platform review before publication. The agent confirms that they are lawfully authorised to market the property and is responsible for the accuracy, currency, and legality of all pricing, address, imagery, measurements, features, school, and local-area information supplied.

NestGo provides advertising, enquiry, and inspection-request forwarding services. NestGo is not the vendor, buyer, selling agent, auctioneer, conveyancer, lender, building inspector, pest inspector, or legal adviser, and does not hold purchase funds. Buyers must independently verify the property and agent information and obtain appropriate legal, finance, building, pest, and other professional advice. Inspection requests submitted through NestGo are sent to the NestGo administration team for coordination and do not constitute a building or pest inspection report.

5. Accommodation Seekers

Accommodation seekers are responsible for:

• Verifying the legitimacy of any property listing.
• Conducting inspections where possible.
• Reviewing rental agreements carefully.
• Confirming the identity of landlords, agents, or property providers.
• Making independent decisions regarding accommodation suitability.

NestGo does not guarantee the availability, quality, condition, safety, or legality of any property listed on the platform.

6. Payments and Deposits

NestGo does not collect, process, hold, manage, or guarantee:

• Rental payments
• Security deposits
• Bonds
• Accommodation fees
• Booking fees

All financial transactions occur directly between users and accommodation providers.

Users are strongly advised not to send money until they have verified the legitimacy of the accommodation provider and property.

7. Fraud, Scams and User Verification

NestGo takes reasonable steps to maintain platform integrity but cannot guarantee the identity, honesty, conduct, or legitimacy of any user.

NestGo is not responsible for:

• Fraudulent listings
• Scams or deceptive conduct
• Identity theft
• Misrepresentation by users
• Financial losses arising from transactions between users
• Property disputes between accommodation seekers and providers

Users acknowledge that all communications, agreements, inspections, and transactions are conducted at their own risk.

If you suspect fraudulent activity, you must report it to NestGo immediately.

8. Prohibited Activities

Users must not:

• Publish false or misleading information.
• Impersonate another person or organisation.
• Use the platform for illegal purposes.
• Harass, threaten, or abuse other users.
• Upload malicious software or harmful content.
• Attempt to gain unauthorised access to the platform.
• Collect personal information from other users without consent.

NestGo reserves the right to suspend or permanently ban users who engage in prohibited activities.

9. Intellectual Property

All content on the NestGo platform, including logos, branding, text, graphics, software, and website design, remains the property of NestGo unless otherwise stated.

Users may not reproduce, copy, distribute, or use NestGo content without written permission.

10. Privacy

By using NestGo, you consent to the collection, storage, and use of personal information in accordance with our Privacy Policy.

Users are responsible for ensuring any information they provide is accurate and lawful.

11. Limitation of Liability

To the maximum extent permitted by law, NestGo, its directors, employees, contractors, and affiliates shall not be liable for:

• Direct or indirect losses
• Financial loss
• Loss of profits
• Property damage
• Personal injury
• Fraud or scams conducted by third parties
• Disputes between users
• Inaccurate listings
• Service interruptions
• Technical errors

NestGo provides the platform on an "as is" and "as available" basis without warranties of any kind.

12. Indemnity

Users agree to indemnify and hold harmless NestGo, its owners, employees, and affiliates from any claims, damages, liabilities, losses, or expenses arising from:

• Their use of the platform
• Breach of these Terms
• Violation of applicable laws
• Disputes with other users

13. Suspension and Termination

NestGo may suspend or terminate accounts, listings, or access to the platform at any time if a user:

• Breaches these Terms
• Provides false information
• Engages in fraudulent activity
• Creates risks for other users or the platform

14. Changes to Terms

NestGo may update these Terms and Conditions from time to time.

Continued use of the platform after updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.

Any disputes arising from the use of NestGo shall be subject to the exclusive jurisdiction of the courts of New South Wales.

16. Contact Us

NestGo Australia
Email: info@nestgo.com.au
Website: www.nestgo.com.au

Acceptance

By creating an account, posting a listing, submitting an enquiry, or using the NestGo platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.